Effective Date: 23-03-2025
Crusaders Plumbing values your trust and prioritizes the protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name, email address, phone number, and physical address provided through our contact forms or service requests.
b. Non-Personal Information:
- Browsing behavior, IP address, browser type, and cookies collected to enhance user experience and website functionality.
c. Payment Information:
- Payment details may be collected securely if you purchase our services online.
2. How We Use Your Information
We use the information we collect to:
- Provide, improve, and personalize our services.
- Respond to inquiries and service requests promptly.
- Send updates, promotions, or important notices related to our services.
- Analyze website traffic and improve site functionality.
We do not sell or share your personal information with third parties, except as required for service fulfillment or compliance with legal obligations.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. They help us:
- Understand how users interact with our site.
- Provide personalized content and recommendations.
- Improve website functionality.
You can manage or disable cookies through your browser settings. Note that disabling cookies may limit some website features.
4. Data Security
Crusaders Plumbing employs industry-standard security measures to protect your personal data. This includes secure servers, encryption protocols, and regular system monitoring to prevent unauthorized access. However, no system is 100% secure, and we encourage users to take precautions when sharing sensitive information online.
5. Third-Party Services
Our website may contain links to third-party websites or services. Crusaders Plumbing is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal information we hold.
- Correction: Request updates to inaccurate or incomplete information.
- Deletion: Request the removal of your personal data, where applicable.
- Objection: Opt out of data processing for specific purposes, such as marketing.
To exercise your rights, contact us at info@crusadersplumbing.co.za
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with the effective date. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Crusaders Plumbing